If your order came with a tracking number you can easily track it using your tracking number.
Simply go to the website, https://track.bpost.be/btr/web/#/home?lang=en
Paste (or type in) your tracking number in the search field and all information will be displayed.
Hi. My order did not come with a tracking number. Can you help me locate it’s current location?
I made the order 2 weeks ago.
order no. is 20286216.
I haven't got my pictures.
Will you be able to answer me when do I get them.
Ola ja fiz meu pedido de revelação de fotos ja recebi email a dizer que foram enviadas a 2 semanas e nunca as recebo pode me ajudar a perceber? Pedido número 20531116
Estrada de nafarros número 127 casa 1
I have been waiting now for 3 weeks
My order had never arrived
I email your team wich was really unable to help either.
I reported already your misconduct and want to say to Whoever comes to this comments to get info about this site: DO NOT ORDER!!! IT IS A BAD SERVICE IN ALL TERMS!!!
NOT RECOMMEND AT ALL
ho caricato alcune settimane fa l'ordine n 912183606, ad oggi non e' arrivato. Chiedo cortesemente di essere rimborsato. Grazie
Hi! Can you please inform me where is my order with the number 912230773? Your website is down and i ordered it in the end of November and it didn't arrive yet. I need an urgent answer!
Thank you, Telmo Monteiro
Hi Telmo, the same with me. I'm still waiting for 2 orders. I was told by a staff, they don't know my order numbers. That was on 6th December. I sent them all information they requested and I got either an answer and no delivery until now. Robert
Im still waiting for my order. And they have withdrawn the money twice 😔😔
Hi Camilla, strange! I hope we'll hear soon from them.😊
They requested bankrupcy. I suggest you try to get your money back.
I ordered on Black Friday and never got anything, fingers crossed if I can get my money back.
Hi Frank, I claimed by PayPal at got my money back! Merry Christmas!
Hi, I m still waiting my order over 3 weeks. The web site is not working and I can't find any email to get information. So if someone is reading this please help. My order number is 20753407 and email firstname.lastname@example.org
Robert Awesome! Got my money back yesterday as wel via Paypal claim :)
That sounds good Frank! If that's true, that they requested bankrupcy, then that's pretty bad for me. I was always very satisfied with the photo quality and the prices. Also they range of the photo sizes was really good.
Robert Yes I'm afraid it's true.. Appearantly the items that were already printed are supposedly still shipping. Mine said 'printing' but never received anything. Maybe because it were photo books.
Have been a long customer as well, mainly for their photo books. That way every book had the same dimensions etc, looked cleaner...
Thank you Frank! I was told by a stuff of foto com, that my order number are unknown. They wanted details of my payment. I let them know, but never got an answer and of course no delivery.
can anyone advise the process to get my money back since they are bankrupt and i paid by credit card?
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